Adapt Forward

Process Improvement and Lessons Learned Coordinator

North Charleston, SC - Full Time

Process Improvement Lessons Learned Coordinator 
North Charleston, SC
Secret Clearance    


     As a Process Improvement/Lessons Learned Coordinator you will play a pivotal role in enhancing the efficiency, effectiveness, and innovation within the program. You will be responsible for facilitating process improvement initiatives, capturing valuable lessons learned, and ensuring cyber audit readiness across various projects and programs. By collaborating with cross-functional teams, this role drives continuous improvement efforts,  you will identify best practices, and foster a culture of learning and growth within the organization, while also ensuring compliance with cybersecurity standards and regulations. 

Position Requirements and Duties 

Process Improvement
•    Lead process improvement projects by applying lean, SAFe, and other relevant methodologies to streamline workflows and enhance operational effectiveness.
•    Conduct process assessments, analyze data, and identify areas for improvement to optimize performance and resource utilization.
•    Develop and implement process improvement plans, including defining objectives, milestones, and success metrics.

Lessons Learned Management
•    Establish and maintain a comprehensive lessons learned program to capture insights, experiences, and best practices from projects and operations.
•    Collaborate with project teams and stakeholders to facilitate lessons learned sessions, document findings, and disseminate knowledge effectively.
•    Analyze lessons learned data to identify recurring issues, trends, and opportunities for organizational improvement.
Cyber Audit Readiness:
•    Ensure compliance with cybersecurity standards, policies, and regulations by implementing controls, processes, and procedures to maintain audit readiness.
•    Collaborate with cybersecurity specialists to assess and address vulnerabilities, gaps, and risks in processes and systems.
•    Support audit preparations, including gathering evidence, conducting assessments, and coordinating responses to audit findings.

Training and Knowledge Sharing
•    Develop and deliver training programs on process improvement methodologies, cyber audit readiness, and related topics to empower team members and enhance organizational capabilities.
•    Facilitate knowledge sharing sessions to promote cross-functional learning and transfer of best practices in process improvement and cybersecurity.
•    Serve as a subject matter expert on process improvement, lessons learned, and cyber audit readiness practices, providing guidance and support to project teams as needed.

Stakeholder Engagement
•    Collaborate with stakeholders at all levels of the organization to promote awareness of process improvement initiatives, lessons learned activities, and cybersecurity requirements.
•    Foster strong relationships with project managers, team leads, and other key stakeholders to drive engagement and participation in improvement efforts and cybersecurity initiatives.
•    Communicate regularly with leadership to provide updates on process improvement initiatives, lessons learned outcomes, cyber audit readiness status, and recommendations for organizational improvement.

Minimum Qualifications 
  • US Citizen 
  • 3-5 years experience in an Information Technology environment
  • Possess a high school diploma or GED 
  • Must be available to work on site 


Preferred Qualifications 
  • Ability to perform analysis to develop procedures and techniques for work improvement
  • Ability to ensure operational requirements are accomplished
  • Experience with the development and implementation of work flows
  • Ability to develop and implement procedures and techniques for work improvement
  • Ability to develop and implement an organized training program that supports new workflows and procedures
  • Experience with testing and reporting CSSP capabilities
  • Strong Analytical and Problems solving ability
  • Strong verbal and written communication
  • Knowledge of CSSP operations
  • Ability to read and understand policy and procedures


 

Company Overview

Adapt Forward is a cybersecurity solutions provider for some of the nation’s most valuable information systems. Leveraging advanced threat assessment technology and experience in building high-level information security infrastructure, we develop adaptive solutions uniquely tailored to our customers’ business objectives to protect sensitive data against sophisticated threats in an increasingly complex security environment.

Summary of Benefits

  • Comprehensive Physical Wellness Package, including Medical, Dental, Vision Care, plus Flexible Spending Accounts for health- and dependent-care are included in our standard benefits plan.
  • 401k Retirement Plan with Matching Contribution is immediately available and vested.
  • Annual Training Budget to be used for conference attendance, school enrollment, certification programs, and associated travel expenses.
  • Eleven Federal Holidays, plus three weeks of PTO/vacation/sick leave that accrues at a rate of ten hours per month.
  • Employee Assistance Program: Counseling/legal assistance and other employee well-being programs are also offered.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Apply: Process Improvement and Lessons Learned Coordinator
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